Pricing
Flat, per-issue pricing. No hidden fees, no charges before you approve a quote.
Disclaimer: We are an independent third-party tech support provider and are not affiliated with, endorsed by, or sponsored by any printer brand or manufacturer.
Pick a single fix or a support plan
Single Issue
One issue, one session. Best if you just need one thing fixed.
- One remote support session (up to 45 min)
- Covers one printer, one issue
- Diagnostic fee waived if unresolved
Standard Plan
Unlimited sessions for one printer for a full month — good for setup plus follow-ups.
- Unlimited sessions, one printer, 30 days
- Priority scheduling
- Setup, drivers, network and error support
Priority Plan
For small offices — covers up to 3 printers with same-day priority response.
- Unlimited sessions, up to 3 printers, 30 days
- Same-day priority response
- Phone + remote session support
Flat rates by service type
| Service | What's included | Price |
|---|---|---|
| Wireless & Wi-Fi Setup | Network pairing and multi-device print confirmation | $39 |
| Driver Installation & Configuration | Correct driver install and default settings setup | $29 |
| Print Queue & Error Diagnostics | Root-cause fix for offline status, stuck queues and error codes | $39 |
| Paper Jam & Hardware Inspection Guidance | Guided walkthrough plus a recommendation if in-person service is needed | $29 |
| Multi-issue session (2+ issues, same visit) | Bundle pricing for more than one issue on the same printer | $59 |
Prices shown are for typical home and small-office setups and are confirmed with you before any session begins. No card details are collected until you approve the quote.
Common questions
Do you charge before diagnosing the issue?
No. We confirm the likely service and flat price with you first. You approve it before we begin, and before we ask for payment details.
What if you can't fix it?
If the issue turns out to need in-person or manufacturer service, we'll tell you and won't charge the diagnostic fee for that session.
Can I cancel a monthly plan?
Yes, plans are month-to-month and can be cancelled any time before the next billing date. See our Refund Policy.
Are you affiliated with my printer's manufacturer?
No. We're an independent third-party provider — see our full independence disclaimer.